So now they didn't have my updated debit card info which I was calling for the day before I was supposed to get billed so I could give it to Trish. The lovely ladies answering the phone continued to play the "she's not here game " she'll be here Monday I was told. I called today (Monday) to hear "she's not here" and neither is anyone in the office. Sure enough I get a text from an automated number that I now owe 1 last month and an extra $20 for a service charge...this place is one big front for screwing people, and if you sign up be prepared to be screwed and played with, to be hung up on, put on hold, and aggravated beyond belief. The worst gym I have ever dealt with I do not know how they get away with the BS they do.
Always clean, very spacious. Variety of classes to take, I love it
I signed up for monthly based membership. Once I decided not to continue anymore I was told that I signed 3 years contract. Fradulent!! I did not let them to rob me. Trish and the other stuff have terrible attitude. I suggest people to choose 24 Hours Gym in Hasbrouck Heights instead.
Signing up to this gym was by far the biggest mistake I ever made, I moved from north jersey to philly the day after saint Patrick's day and still have been getting billed. While going there no one at the front desk was ever helpful with anything besides maybe 1 person...no one wants to be bothered they just want to get paid to text behind a desk. When I moved I called for 2 months straight asking why I had to sign off in person when I am 100 miles away no one had any answers...the front desk will put you on hold and then hang up on you when you're on your way out they don't care at all. Furthermore i was told I'd been e-mailed multiple times with a termination form, and finally after calling and getting hung up incessantly, on one day it finally got there, I mean who knows the other e-mails might've detoured on their own. I'm supposed to be getting billed one last time but have switched debit cards so we'll see if they try and add any more billing because they couldn't hit me with a termination fee because I moved. Worst customer service I've ever experienced in my life the only thing gold about this gym is the sign on the front. No one knows anything or can offer any help and if you call back they immediately hang up once they know it's you, they want you to lie down and just hand you're money away. Truly amazing
Great gym with new equipment and great classes. The ETS class is a great workout and is located in the rear of the gym.
Good gym HORRIBLE STAFF i filled out cancelation form girl at the front desk told me it'll be 60 days to cancelled i said ok i stayed for 2 months they tried to charge me (After 60 days) from my bank but i had replacement card so they couldn't. so now they handed over my information to collection agency which they want charge me $200 and something dollars. Top of that they have my $60 dollars deposit which i never got it back. AVOID THIS GYM. If you want cancel membership you have to send letter to headquarter filling out form at the gym won't do nothing but expecting calls from collection agency after few months.
Gold S Gym is a US Gym based in Teterboro, New Jersey. Gold S Gym is located at 100 Hollister Rd, Teterboro, NJ 07608, USA.
Please contact with Gold S Gym using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Gold S Gym opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.